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Terms & Conditions

This website:

Welcome to the CM Jewellery Designs Limited website. Users who opt to use and browse through the website are agreeing to be bound to and to comply with the following policy regarding terms and conditions of website use. Together with the CM Jewellery Designs Limited Cookies & Privacy Policy, this governs the relationship with CM Jewellery Designs and you in relation to our (this) website. Should you disagree with any aspect, part or feature of these Terms and Conditions, please cease use of this website.

Intellectual property rights policy

This website and all of its content is the copyright property of CM Jewellery Designs Limited 2023 All rights reserved.  Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

a) you may print or download to a local hard disk extracts for your personal and non-commercial use only

b) you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

​You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

The contract between us

Any contract for purchases made through the website will be with CM Jewellery Designs Limited. CM Jewellery Designs Limited must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received CM Jewellery Designs Limited will confirm that your order has been received by sending an email to you at the email address provide in your order. The shipment email will include your name, the order number and the total price. CM Jewellery Designs Limited’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

CM Jewellery Designs Limited is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General terms

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

​These terms and conditions only cover the CM Jewellery Designs Limited website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

​CM Jewellery Designs Limited runs promotions for their customers and reserves the right to cancel or amend these promotions if misused or necessary. All discounts can only be used once per customer per category and must not be duplicated. CM Jewellery Designs Limited reserves the right to cancel any order where they deem a discount code to have been inappropriately used without the approval of CM Jewellery Designs Limited.

Discount codes can not be used on E-Gift Cards unless stated otherwise.

Availability of goods you order

If CM Jewellery Designs Limited has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by CM Jewellery Designs Limited from your payment method will be re-credited to your payment method. The refund will be made as soon as possible. by CM Jewellery Designs Limited will not be obliged to offer any additional compensation for disappointment suffered.

 

Delivery policy

At CM Jewellery Designs Limited, our delivery service aims to ensure the swift and safe shipment of your purchases, to the postal address specified in your order. CM Jewellery Designs Limited aim to dispatch all online orders within a time frame of 1 working day and aims that all deliveries will be received by the customer within 3-5 working days. UK customers can opt for standard delivery (1-3 working days) sent via Royal Mail Signed For® 1st Class and express delivery (pre 1pm the next working day) sent via Royal Mail Special Delivery Guaranteed by 1pm® which is subject to various charges. Customers should allow for one additional day when to comes to deliveries to off-shore islands, Northern Island or the Scottish Highlands. For detail for details of Royal Mail services, please click here . CM Jewellery Designs Limited cannot be held responsible for delays to shipments caused by matters outside of their control.

If, for reasons for which you are responsible, the goods cannot be delivered, additional shipping charges will apply in the event of redelivery required. In these cases, the shipping and return costs will be borne by you.

​All customers are responsible for local taxes and duties.

Returns & refund policy

We are happy to accept returns if you have changed your mind. Starting from the day you or a third party appointed by you (who is not the carrier) takes possession of the ordered good(s) you can return all items purchased on CM Jewellery Designs Limited website within 14 days. It is important to note the following conditions:

Earrings:

Due to hygiene reasons we do not offer returns on earrings. We only offer returns on earrings if your item is faulty. 

​Non-earring items: 

Your item must be returned in exactly the same condition as received – unworn and packaging intact with any tamper seals not broken.

We do not offer exchanges.

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